Contact Us:

670 Lafayette Ave, Brooklyn,
NY 11216

+1 800 966 4564
+1 800 9667 4558

The easy way of

Travel and Shopping

Joy Refund mobile app makes travel shopping easy for travelers. You can explore the shopping trends, malls, streets and Tax Free details in our app. Download Joy Refund app and see the advantages out there for you.

Validate your Joy Refund Tax Free Forms at Turkish Customs when leaving Turkiye. You must bring your products to the Turkish Customs Office at the border.


Get Started With 4 Easy Steps

Tax Free Shopping
Ask your tax free invoice when you purchase goods from store.
Approve Invoice
Approve your tax free invoice to Customs with your purchased goods when leaving Turkey. No approve, no refund.
Check Your Mobile App
All your movements and transactions will appear in the mobile application.
Get Your Refund
Get your refund with approved tax free invoices from our refund points.
What is

JR Wallet ?

Download Mobile App

Get Your Advance Refund

Search for the JR Wallet accepting Points

Get 25% more, skip long queues at the airport 

Display Invoice
You can display your Joy Refund tax free invoices on the app.
Upload Invoice
If your invoice is not listed Please upload Joy Refund member shop Tax Free forms.
joy refund

Tax Refund Brokerage Services

Joy Refund has been granted as one of the Tax Refund Operators by Ministry of Finance in 2022. Our organization is based on professionals those are very experienced in Tax Free service, retail, card payments and tourism.

  • View invoice, get 5% more for return
  • View your balance
  • View expense points.
  • Spend money
  • Upload Invoice
  • Enter information for return.
  • View airport maps.
Get the Wallet

Get Refund
Enjoy the Shopping

Display your invoices and the advantageous TAX Refund you will get back Skip the queue at the refund points Avoid other types of refunding commissions up to 20% Enjoy shopping at thousands of shopping, food and beverage outlets

Some of our partnerships

The good words from members

Our customer's testimonials

Users Downloaded
Transactions Everyday
Happy Client Satisfied on Worldwide
Have a Questions?

Frequently Asked Questions

In order to be eligible for Tax Free shopping (a VAT refund), you must permanently reside outside Turkish Republic. Minimum purchase amount is TRY 100 + VAT

Requesting the store to issue the invoice as Joy Refund tax free when issuing the invoice

All taxable goods that are exported in your personal baggage.

Definetly yes, You will need to present your Joy Refund Tax Free form, passport and travel documents

You can get your tax refund from the refund points located at the airports after customs approval or simply download Joy Refund Mobile App

Download the Joy Refund mobile app and get your tax refund immediately after your shopping

Customs approval is mandatory after the advance refund transaction you will receive through the mobile application. When you receive customs approval within 21 days, the authorization process for the transaction will be automatically canceled.

Turkish Customs approval is mandatory for you to receive the tax refund. If you have chosen the advance refund method, a provision has been made on your credit card. After Turkish customs approval, the provision will be canceled.